Many products have CE mark testing and compliance to provide maximum reliability
All products are developed with the latest technology and innovative engineering frameworks
Our mission is to provide excellent products and services at accessible prices.
We take pride in providing excellence in every relationship that we build with our customers
|Low initial purchase cost|
|Excellent access to DUT|
|Energy efficient temperature cycling|
|Extremely fast temperature transition rates|
|Hard plated anodized surface for durability|
|Advanced and reliable|
|Versatile and easy to use temperature controller|
"Excellent temperature uniformity"
I can quickly prove that the device fully got to temperature in a hurry.
"Easy to Use."
The quick start manual let me get going quickly and safely without delay.
The documentation is very good and I can always count on a prompt and useful answer when want to ask a question
"Great Customer Service."
They understood our needs and delivered a top performing platform, thanks.
John helped me in every step of the way, always giving in-depth knowledge of the product.
TotalTemp thermal platforms are robust performing multiple functions, highly efficient!
Question: Do I need the small null modem adapter on the Synergy Nano serial port connector for proper communication?
Answer: Synergy Nano controllers that do not have GPIB require this adapter for communication directly with a standard PC serial port. If the Synergy Nano does have GPIB, the Null Modem should not be used to communicate with a standard PC serial port.
Question: What version of firmware do I require to use the new email, network printing features?
Ansewer: Your controller must be version 3.06 or higher. Network printing also requires a registration code which can be obtained from TotalTemp Technologies or Tidal Engineering for a nominal fee. Free firmware updates available, easily installed from the front panel USB port.
Question: Controller turns on but no heating, cooling or error messages show on the display.
Answer: The circuit breaker at the rear of the controller must be on in order to control temperature. It is good practice to always leave this circuit breaker ON.
Earlier platforms do not have indication of the state of the thermal safety switch in the platform. If there is no indicator or the red LED is on, turn power off, allow platform to cool slightly then turn back on.
Question: “Alarm” message on Synergy controller or “err” message on Watlow controller shows. System will not control
Answer: Verify that smaller ‘sensor’ connector is properly connected to platform. Clear prior alarm conditions on Synergy from the Maintenance -> Alarms menu on the front panel, press “RESET” button on Watlow controller to clear “err” message.
Question: Can I use my Synergy or Watlow controller to control other brands of thermal platforms?
Answer: TotalTemp makes a customized version of our controllers to be compatible with Sigma Systems thermal platforms. Consult factory regarding compatibility details.
Question: What coolants are my thermal platform compatible with?
Answer: There are four different coolant configurations, the correct coolant must be used for proper operation. Coolant conversion is readily made. Refer to label on product for coolant configuration. Coolant choices are: Low pressure (15-35 psig.) ,high pressure (50-100 psig.) L-N2, Low pressure (300 psig.), high pressure (800-1000 psig.) L-CO2